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Meet employee expectations for engaging technology services. Make those services scalable and cost-effective by synchronizing IT services and ops.

A single platform connects systems and people

Expand technology services 

Trim costs and fulfill service requests in less time, with minimal human intervention. Make infrastructure and services more visible across the enterprise.

PRODUCT

IT Operations Management

Predict issues, streamline resolutions, and boost proactive digital operations with AIOps. 

PRODUCT

IT Service Management

Deliver resilient services for increased productivity and amazing experiences wherever people work.

PLATFORM

Virtual Agent

Give employees help when they need it with virtual agents that understand simple, human language.

APPLICATION

Predictive Intelligence

Simplify and accelerate everyday work with built-in machine learning.

PLATFORM

Configuration Management Database (CMDB)

Track the dependencies and relationships of supported IT services to maintain continuity.

PLATFORM

Service Catalog

Empower employees and customers with self-service and faster request fulfillment.

APPLICATION

App Engine Studio

Fuel business growth with a low-code visual app environment. Engage developers of all skill levels. 

Improve the experience

Raise the bar for employee satisfaction and decrease the number, severity, and impact of incidents. Reduce the need for human capital to fulfill assisted service requests.

PRODUCT

IT Operations Management

Predict issues, streamline resolutions, and boost proactive digital operations with AIOps. 

PRODUCT

IT Service Management

Deliver resilient services for increased productivity and amazing experiences wherever people work.

PLATFORM

Virtual Agent

Give employees help when they need it with virtual agents that understand simple, human language.

APPLICATION

Predictive Intelligence

Simplify and accelerate everyday work with built-in machine learning.

PLATFORM

Configuration Management Database (CMDB)

Track the dependencies and relationships of supported IT services to maintain continuity.

PLATFORM

Service Catalog

Empower employees and customers with self-service and faster request fulfillment.

APPLICATION

App Engine Studio

Fuel business growth with a low-code visual app environment. Engage developers of all skill levels. 

Drive best practices

Improve compliance with company standards. Bring new efficiency to processes and free up funds for reinvestment in business innovations.

PRODUCT

IT Operations Management

Predict issues, streamline resolutions, and boost proactive digital operations with AIOps. 

PRODUCT

IT Service Management

Deliver resilient services for increased productivity and amazing experiences wherever people work.

PLATFORM

Virtual Agent

Give employees help when they need it with virtual agents that understand simple, human language.

APPLICATION

Predictive Intelligence

Simplify and accelerate everyday work with built-in machine learning.

PLATFORM

Configuration Management Database (CMDB)

Track the dependencies and relationships of supported IT services to maintain continuity.

PLATFORM

Service Catalog

Empower employees and customers with self-service and faster request fulfillment.

APPLICATION

App Engine Studio

Fuel business growth with a low-code visual app environment. Engage developers of all skill levels. 

SINGLE PLATFORM

ServiceNow offers a platform that removes inefficiencies and gives us significantly better control and visibility.

Jacob Elfving
Development Manager, IT Ops, Danske Bank

Why ServiceNow

Only ServiceNow can bring your solutions to life with the power of the Now Platform®. Automate and optimize your technology service operations.

Featured resources

WHITE PAPER

Preventing service outages

Learn how certificate inventory and management secure digital environments.

INFOGRAPHIC

Resiliency during change

Discover 5 CIO priorities to stay resilient in difficult times.

EBOOK

Self-healing enterprise

See how AI-driven IT operations management keep enterprises going 24/7.

WEBINAR

Future-proof ITSM

Learn 3 key IT service management strategies that stand the test of time.

Speak with a pro

Connect with experts at ServiceNow to explore solutions for delivering cost-effective and scalable technology services.