Prioritize critical functions, find key dependencies, and create plans to protect vital assets.
Identify and close gaps in continuity plans by performing tabletop and other plan exercises.
Reduce crisis impact with plans, including secondary site definitions and predefined runbooks.
Understand dependencies and set recovery time and point objectives to prioritize critical risk.
Find and prioritize business services to produce recovery time and point objectives (RTO and RPO).
Scope plans to ensure personnel and assets are protected and functioning quickly after a disaster.
Practice plans during normal operations to ensure they’re up to date and accurate.
Activate continuity plans and monitor ongoing completion of recovery tasks during a crisis event.
Use business and IT operational data stored in the CMDB to monitor against risk tolerance.
Find recovery gaps between key elements when analyzing business impact or mapping CMDB dependencies.
Conduct a range of disaster scenarios and test the steps your business can take to return to normal.
Thank you for submitting your request. A ServiceNow representative will be in contact within 48 hours.