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Bring everything employees need together in a single platform that simplifies how work gets done.

Empowered employees can work from anywhere

Personalize the experience

Provide employees with a modern multi‑departmental portal that delivers personalized communications, service, and support. Empower employees to work from anywhere.

PRODUCT

HR Service Delivery

Improve productivity by streamlining the employee service experience with intelligent workflows.

APPLICATION

Employee Center

Provide a multi-departmental portal so employees are engaged, productive, and informed.

PLATFORM

Virtual Agent

Deliver an AI-powered chatbot that makes it easy for everyone to get what they need when they need it.

PLATFORM

Now Platform

Drive connected digital workflows across the enterprise and accelerate time-to-value and innovation.

Simplify the ways employees use self service

Streamline self-service

Modernize employee self‑service and support. Use embedded experiences across any digital channel including mobile, portal, Microsoft Teams, and more.

PRODUCT

HR Service Delivery

Improve productivity by streamlining the employee service experience with intelligent workflows.

APPLICATION

Employee Center

Provide a multi-departmental portal so employees are engaged, productive, and informed.

PLATFORM

Now Mobile

Find answers and get work done across IT, HR, facilities and more, all from a mobile app.

PLATFORM

Virtual Agent

Deliver an AI-powered chatbot that makes it easy for everyone to get what they need when they need it.

PLATFORM

Now Platform

Drive connected digital workflows across the enterprise and accelerate time-to-value and innovation.

Use AI to quickly resolve employee requests

Drive faster resolution

Resolve employee requests quickly thanks to AI‑assisted recommendations and preconfigured HR playbooks.

PRODUCT

HR Service Delivery

Improve productivity by streamlining the employee service experience with intelligent workflows.

APPLICATION

Employee Center

Provide a multi-departmental portal so employees are engaged, productive, and informed.

PRODUCT

Case and Knowledge Management

Standardize employee inquiries and requests for a better service experience.

PRODUCT

Agent Workspace

Solve issues faster with a workspace built to facilitate resolutions.

PLATFORM

Virtual Agent

Deliver an AI-powered chatbot that makes it easy for everyone to get what they need when they need it.

PLATFORM

Now Platform

Drive connected digital workflows across the enterprise and accelerate time-to-value and innovation.

Simplify job duties no matter what the role

Create unique experiences

Deliver out‑of‑the‑box employee experiences that simplify job responsibilities for any role including managers, alumni, or contingent workers.​

PRODUCT

HR Service Delivery

Improve productivity by streamlining the employee service experience with intelligent workflows.

APPLICATION

Employee Center

Provide a multi-departmental portal so employees are engaged, productive, and informed.

PLATFORM

Virtual Agent

Deliver an AI-powered chatbot that makes it easy for everyone to get what they need when they need it.

PLATFORM

Now Platform

Drive connected digital workflows across the enterprise and accelerate time-to-value and innovation.

Improve company efficiency and employee self-service

Improve employee insights

Leverage dashboard insights into employee requests and support trends. Rapidly improve operational efficiency and employee self‑service across the enterprise.​

PRODUCT

HR Service Delivery

Improve productivity by streamlining the employee service experience with intelligent workflows.

APPLICATION

Employee Center

Provide a multi-departmental portal so employees are engaged, productive, and informed.

PLATFORM

Virtual Agent

Deliver an AI-powered chatbot that makes it easy for everyone to get what they need when they need it.

APPLICATION

Performance Analytics

Put the power of data into the hands of the people responsible for successful service delivery.

APPLICATION

Predictive Intelligence

Power workflows with machine learning, automate routine tasks and resolve issues faster.

PLATFORM

Now Platform

Drive connected digital workflows across the enterprise and accelerate time-to-value and innovation.

You’re in good company

See how organizations like yours are turning to ServiceNow to solve their business challenges.

Delta soars with innovation

Learn how Delta Air Lines expedited its vaccination program and modernized the employee experience.

Sedgwick boosts core mission of compassionate care

See how a single platform provided consistency, equality, and clarity for employees and managers alike.

Reimagining employee experiences

Discover how Distell used automation and connected workflows to improve the employee experience.

The Now Platform® unites the employee experience

Why ServiceNow

Only ServiceNow can bring your solutions to life with the power of the Now Platform®. Transform your enterprise to deliver a powerful, unified employee experience.

Featured resources

DATA SHEET

Unify the experience

Deliver a unified employee experience for your hybrid workforce.

VIDEO

Today’s hybrid workforce

Free employees to work wherever, whenever, and on whatever device they choose.

EBOOK

Supercharge your HCM

Create a better employee experience to strengthen human capital management.

VIDEO

Modernize the workplace

Discover a digital command center for the hybrid workforce.

DATA SHEET

Connect experiences

Help your employees quickly and easily find relevant HR apps and information.

EBOOK

Create engaging experiences

Discover best practices to boost employee productivity and engagement.

Speak with a pro

Connect with experts at ServiceNow to solve your employee experience challenges and deliver the business outcomes you need.