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ServiceNow Now Creator Customer Success Center
ServiceNow Now Creator Customer Success Center

Get skills. Earn badges. Share your success.

Build skills and transform your company. Join your peers in one of the fastest growing, innovative communities that's changing the world of work.

Now Creators

You're passionate about using the Now Platform to create a better world of work. You're the problem solvers and innovators on the front lines of reinventing how work gets done.

You are a Now Creator.

Build skills and earn badges

Start earning your Super Badges today! When you know the foundations, you become a Star. Become a Pro when you demonstrate your expertise. Stand out from the crowd and become a Legend.

Administrator Star
  • Build your skills
  • Unlock the keys to customization
Administrator Pro
  • Sharpen your system admin knowledge
  • Expand your implementation expertise
Administrator Legend
  • Learn all you need to do about being a sys admin
  • Become an expert in multiple products
Developer Star
  • Learn your way around the ecosystem
  • Take a sneak peak at someone else's code
Developer Pro
  • Learn the ins and outs of scripting
  • Upload your own developer project
Developer Legend
  • Release your own developer project
  • Answer questions to share your knowledge
Implementer Star
  • Get all the basics on implementation
  • Get certified on product implementation
Implementer Pro
  • Gain certifications across products
  • Avoid customization pitfalls
Implementer Legend
  • Showcase customer satisfaction with your work
  • Share your knowledge to increase customer value
Service owner Star
  • Learn the value of your implementation
  • Roll out your instance to your organization
Service owner Pro
  • Set the stage for digital transformation
  • Report clear business value
Service owner Legend
  • Refine your expertise on many products
  • Share your knowledge with others
Business process analyst Star
  • Learn about ServiceNow and create momentum
  • Get a quick read on your ROI
Business process analyst Pro
  • Measure your business goals
  • Introduce your instance to your organization
Business process analyst Legend
  • Do a deep dive to learn more about products
  • Share your knowledge and help others
Now Creators profile header

Share your success with your Now Profile

Gain credibility and accelerate your career by publicly displaying your Now Creators success in your Now Profile.

Hear from other Now Creators

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Bruno Santos profile
We’ve been using ServiceNow at T-Mobile for a long time and I’ve worked with the platform long enough to be an expert, but I never had a way to show or prove these skills—that is, not until I became a Now Creator. Since I started after already having a lot of ServiceNow experience, meeting milestones has been easy so far, and I can display my expertise through the badges on my profile.
I am an architect managing a 20+ person dev team, and I know that if I require greater expertise than my team members have, they can learn as Now Creators. And when we need more from ServiceNow, I know I can find other Now Creator pros to help my team and the company move forward successfully.

Hear from other Now Creators

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Bruno Santos profile
I’ve been developing on the Now Platform for over five years, and I’ve found that one of the best places to spend time is in Now Community. I can ask questions or ask for advice, and I get a lot of satisfaction from helping other developers with their projects as well. I’ve been able to increase my own knowledge in every aspect of my job—and develop better apps. 
As a bonus, being a Now Creator means I’ve been recognized for helping other Now Creators, which gives me even more pull when I have a suggestion for the team. Plus, I know that recognition will matter if I join the job market again. I started by adding my role to my profile and discovered a passion for helping others succeed. I’m looking forward to the next milestone. 

Hear from other Now Creators

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Bruno Santos profile
Being a Now Creator is a great way for me to showcase my experience and knowledge of the Now Platform with my clients, both current and prospective. Like most people, I’m competitive and strive to be the best I can be, so having levels of Super Badges that I can be recognized for is the best part of being a Now Creator.  
I check in every couple of days looking for ways to earn that next badge and increase my knowledge of the Now Platform. I also find information that keeps me ahead of the game in other areas of, including Now Learning, Saba Cloud, the Partner Portal, Community, ServiceNow Product Docs, and HI—no matter what I’m trying to do, these resources teach me how to do it more successfully.  

Get your team started as Now Creators

Get teams excited about learning new skills as Now Creators using these resources.